Frequently Asked Questions

Drop us a note or call us, if your question isn’t listed here

What is a Mini Buffet?

A Mini Buffet is recommended for 15pax or more. Food will be served in disposable microwavable containers, and disposable ware will be provided. Tables and warmers will not be provided.

What is a Regular Buffet?

A Regular buffet is recommended for 30 pax and above. Full table set-up with warmers and tables with skirting, and disposable ware will be provided. Disposable utensils are not provided for BBQ menu and ala carte orders.

Are cutleries provided?

Yes, disposable cutleries are provided for all menus.

Are additional warmers available?

Additional warmers are not available.

Are takeaway boxes/containers provided?

No, we do not provide takeaway boxes/containers for leftover food. For quality and safe consumption, food should not be kept in room temperature for more than 4 hours from the time it is cooked at the caterer’s kitchen to the time it is consumed as advised by NEA.

Are table decorations provided?

All complete buffet set up includes a flower centrepiece (unless otherwise indicated).

Creative thematic set up services are available at an additional price.

What is the rental cost for tables and stools?

Please call 9792 6969 to check on the pricing.

Are service staff provided?

Standard buffet catering set up does not include service staff. Hiring of service staff is available at S$70/staff for 3 hours with order of regular buffet. We recommend the ratio of 1 service stuff to 30 pax.

What is the portion of the food provided like?

We pride ourselves for using only quality ingredients and our servings cater to about 5% to 10% more than the number of guests based on the order so as everyone is able to enjoy our good and delicious food.

What types of beverages are offered?

Standard buffets offer choices of cordial drinks, coffee and tea.

Are vegetarian meals available?

Vegetarian packet meals are available at $8.90 per set. Alternatively, you may change some of the dishes in the buffet to vegetarian options.



Ordering Payment

How can I place an order?

You can place an order via:

Or call 9792 6969

How do I know if my online order is processed?

An autoreply e-mail will be sent after submission of your online order and our sales consultant will contact you within 48 hours to confirm your order. An order confirmation will be sent thereafter.

How many days in advance do I need to place an order?

Orders have to be placed at least 2 days in advance. 

How can I make payment?

Caterfresh accepts Cash On Delivery, Cheque, Bank Transfer or Credit Cards Payment.

Can I cancel my order after payment has been made?

A Cancellation Fee of 30% based on the Quotation Price will be levied should the order be cancelled within 48 Hours of the event.

Can I make any last minute changes to my order?

Any changes must be made 1 working day prior to event date.

Will there be any additional charges if I need to make a last minute cancellation of my order?

Only 50% of the total bill will be refunded if order cancellation is made 1 working day prior to event date. No refund will be made if order cancellation is made on the event date.

Will you be able to help with last minute orders? 

Please call 9792 6969 to enquire on last minute buffet.



Can I do self-collection?

Yes, self-collection is available at 15 Woodlands Loop #02-48 Singapore 738322

Do you deliver on Public Holidays?

Yes, we deliver every day.

What is the delivery charge?

Party Pack Buffet: $30.00
Regular Buffet: $60.00 (inclusive transportation, setting and tearing down of buffet set up)

Do you deliver to venues without lift landing?

A surcharge of $30 to $50 is applicable for delivery to venues without lift landing as we will require additional help and effort to set up the different components of the buffet set up.

What is your earliest delivery time?

For Regular Buffet / Mini Buffet: 9 am 

What is the collection time for the buffet?

Collection of buffets will be 4 hours from time of delivery or 10.30pm whichever is earlier.

Can I extend the collection time for the buffet?
Extension of collection time is not recommended as NEA advises for food to be best consumed within 4 hours.


Terms of use



Caterfresh Pte Ltd

Head Office: 

15 Senoko Drive #04-07/08, Singapore 758202


+65 9792-6969